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Aspiring Contributor
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Message 1 of 4

HOME HUB 5 query

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I can see my Home Hub details on screen and who is Logged in to it.

 

My query is that I keep seeing different MAC Addresses connected to my Hub on the 2.4 Band.......do Computers connecting to my Hub using BT FON etc show up like this?

 

My MAC connects on the 5 Ghz Band and is visible. Any other of my Tablets/Laptops that I own show also on the 5 Ghz Band when I connect.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: HOME HUB 5 query

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Try turning Smart Setup off.

 

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...


 
Also try separating the SSIDs.

http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1

 

 

 

"


Devices where there are known to be problems include:

 

    • Some Apple devices including iPhone 5 and Apple TV

 

    • some Android smartphones

 

    • Xbox<

 


"

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Aspiring Contributor
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Message 3 of 4

Re: HOME HUB 5 query

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Thanks Keith

 

Oooops...I tracked it down.....my Wife had turned on the WiFi of her Kindle and this was the one showing.

 

Thanks for help........sorry to have been a nuisance for such a trivial matter.

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: HOME HUB 5 query

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Its no problem, we are all customers here, helping other customers.

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