Having a tidy up!
I have printed off all my current contacts (for safety) and now I want to wipe the whole lot off my Contacts for my bt mail address.
Any ideas please.
I did start to do it individually but it will take me years!
Solved! Go to Solution.
If you are on the BTMail email system and not the BTYahoo system you should log onto your email account via webmail (On a browser) and go to "Contacts" then tick the small box at the top of your contacts list next to the search box. This will put a tick beside all the email contacts. Once you have done that go to the "More" button at the top of the list and select "Delete".
Having never don this myself, you may find that depending on the number of contacts you have you may need to do this a few times as the tick box may only become active for the number of contacts that are visible on your screen's web page.
If you are using a mobile device you will need to use the "full version" of the browser and not the mobile version so that you see the tick box or better still use a grown up computer or laptop.
Thanks for your reply but sadly those options are not on my email screen - its probably because my email address comes up as BT Yahoo Mail. Any other suggestions please??
Deleting my Contacts as people (in my Contacts) report that they are getting spurious emails purporting to be from me. The 'from' email address is ever so slightly different from mine. They are understandably getting irritated at receiving these!
Am I doing the right thing emptying my Contacts??
Won't make the slightest difference. If your contacts have been stolen by a hacker, you can't 'unsteal' them. The emails will have been spoofed to look as though they come from you.
Makes sense - thank you.
Is there anything more I can do??
Just advise all your contacts to be wary and careful with emails purporting to come from you.
It's possibly not even your contacts list that has been stolen. If you send emails with multiple recipients in the 'To' field, the addresses could have been hacked from any one of the recipients. Which is a good reason to send Bcc with multiple recipients.