We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I cant connect through wifi but can through etherenet. I was promised 52 down and 13 up but when i do speed test through etherent, i get around 40 down and 6.5 up.
Any thing will help and i will gladly do any speed tests
I had the same problem when i had mine installed, i thought it was the router at first but after a conversation with tech support they said everything was fine. I ended formatting my laptop, after i did this it connected straight away.
Sorry for the late reply, my ethernet also went but now is back but still no wireless