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SIlverBear3
Aspiring Contributor
463 Views
Message 1 of 12

Happy Newbie :)

I'm a newbie to BT and love the phoneline, the broadband,

the new phone I bought from BT, the service installation,

and the exremely helpful people at the other end of the line

each time I have a question.

So all in all I'm 100% happy customer 🙂

0 Ratings
11 REPLIES 11
Community Manager
Community Manager
451 Views
Message 2 of 12

Re: Happy Newbie :)

Hi SIlverBear3,

Welcome to the forum, and good to hear everything's gone well for you 🙂

If you have any queries about you're account you're in the right place, and if you know the answer to a query on the forum feel free to offer help/advice!

Stephanie
Community ModeratorStephanie
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SIlverBear3
Aspiring Contributor
442 Views
Message 3 of 12

Re: Happy Newbie :)

Thanks Stephanie, will do 🙂

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Moderator-Retired
435 Views
Message 4 of 12

Re: Happy Newbie :)

Welcome SIlverBear3!

Glad to see a happy customer 😉
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.

If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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SIlverBear3
Aspiring Contributor
421 Views
Message 5 of 12

Re: Happy Newbie :)

Hi Christopher thankyou I will 🙂

I am still happy, I have the standard broadband 

but to me it is very fast as I am used to dongles in the

past, so this is great, much better.

At the moment I have 2 puzzles which are 

side-issues really, and I've put them on the other forum.

but the service of phone and broadband I am very happy with 🙂

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SIlverBear3
Aspiring Contributor
404 Views
Message 6 of 12

Re: Happy Newbie :)

LOL 🙂  I didn't realise I was supposed to say

that the reason I was getting help, (up until the

other day), was because I was contacting the button

option to buy the Vision upgrade each time I had a

query. I couldn't figure out  which automated

selection got me to speak to a human LOL 🙂 

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Highlighted
Distinguished Guru
399 Views
Message 7 of 12

Re: Happy Newbie :)


@SIlverBear3 wrote:

LOL 🙂  I didn't realise I was supposed to say

that the reason I was getting help, (up until the

other day), was because I was contacting the button

option to buy the Vision upgrade each time I had a

query. I couldn't figure out  which automated

selection got me to speak to a human LOL 🙂 


Humans!! what are they.

toekneem

(EASBF)

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vettelvib
Newbie
394 Views
Message 8 of 12

Re: Happy Newbie :)

Hi welcome....i'm also new....

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SIlverBear3
Aspiring Contributor
381 Views
Message 9 of 12

Re: Happy Newbie :)

Toekneem I love that you have reached the

level of 'Distinguished Expert' here and

still cannot decide what a 'human' is Smiley Very Happy 

Humans are the ones who get happy, sad, grumpy

and occasionally press the wrong button whereas 

machines are the ones who smirk as they endlessly

repeat 'I'm sorry I did not understand that request,

please select one of the following options... tee hee.

 

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SIlverBear3
Aspiring Contributor
380 Views
Message 10 of 12

Re: Happy Newbie :)

Hello vettelvb Smiley Happy 

hope you like your new BT

expereince.

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