Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
|FTTC Range A (Clean)||73.4||54||20||16.5||--||Available|
|FTTC Range B (Impacted)||64.8||35.1||20||10.7||--||Available|
|WBC ADSL 2+||Up to 7||--||4.5 to 11||Available|
|WBC ADSL 2+ Annex M||Up to 7||Up to 1||4.5 to 11||Available|
|ADSL Max||Up to 5.5||--||4 to 8||Available|
|WBC Fixed Rate||2||--||--||Available|
|FTTP on Demand||330||30||--||Available|
Use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
As you will probably have a Homehub 5 can you also post the stats from 1-12 by logging onto the homehub management pages then troubleshooting > helpdesk. http://bthomehub.home/
Results as follows:
|1. Product name:||BT Home Hub|
|2. Serial number:||+068342+NQ34433199|
|3. Firmware version:||Software version 126.96.36.199.83.8.204 (Type A) Last updated 21/01/15|
|4. Board version:||BT Hub 5A|
|5. DSL uptime:||0 days, 10:02:41|
|6. Data rate:||9999 / 39993|
|7. Maximum data rate:||17843 / 42711|
|8. Noise margin:||12.9 / 8.1|
|9. Line attenuation:||23.0 / 18.5|
|10. Signal attenuation:||23.1 / 18.1|
|11. Data sent/received:||204.6 MB / 3.8 GB|
|12. Broadband username:||email@example.com|
Hope you can help.
No problems there, according to those stats you are getting the max speed for Infinity 1
It only seems to be when I am downloading on utorrent. I have heard that BT have been throttling download speeds. iPlayer etc fine. I hope I haven't made a mistake moving from Broadband to Infinity
BT do not throttle. You can check by running Glasnost Test here http://broadband.mpi-sws.org/transparency/bttest.php
Are you possibly confusing Megabits and Megabytes.The difference between a (MB) Megabyte (used for file size) and a (Mb) Megabit (used for download speeds). People often assume that a download speed of 1 Megabit per second (1 Mbps) will allow them to download a 1 Megabyte file in one second. This is not the case, a Megabit is 1/8 as big as a Megabyte, meaning that to download a 1MB file in 1 second you would need a connection of 8Mbps.
Most torrent downloads are shown in MBps as against speed which is shown as Mbps. Multiply your download by 8 and it will give your approx speed.
Screen shot of utorrent speed.
As you can see download speed is 0.7kB/s.
Check your settings in utorrent. Right click your utorrent icon in the icon tray on your taskbar and switch uploads and downloads to unlimited if they are not already set at that.