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Venomx
Expert
518 Views
Message 1 of 5

Have i been ripped off ?

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Hi guys. I spoke to someone on BT Chat earlier and they said im currently paying £33.99 for Broadband, Mobile, and Total entertainment and that an upgrade to sky sports 1 + 2 HD would bring this up to £60.99. So i upgraded.

 

I just spoke to someone from scotland on the phone, and he said my package is now going to cost me £81 pound ?!

 

I have a copy of the conversation where i was quoted £60.99 in my email, what should i do ?

 

update: I just spoke to them on bt chat again, and aparrently he didn't take into consideration the " Discount " so it shouldn't be £81

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4 REPLIES 4
Venomx
Expert
492 Views
Message 2 of 5

Re: Have i been ripped off ?

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The adviser on chat said there is a discount on my broadband. Will BT stick to this ?

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Webby
Distinguished Sage
461 Views
Message 3 of 5

Re: Have i been ripped off ?

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Yes.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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Venomx
Expert
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Message 4 of 5

Re: Have i been ripped off ?

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Yes to what lol ?

Me being ripped off, or BT sticking to their guns.
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Webby
Distinguished Sage
425 Views
Message 5 of 5

Re: Have i been ripped off ?

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If you've been offered a discount it will be applied to the bill.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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