Hi guys. I spoke to someone on BT Chat earlier and they said im currently paying £33.99 for Broadband, Mobile, and Total entertainment and that an upgrade to sky sports 1 + 2 HD would bring this up to £60.99. So i upgraded.
I just spoke to someone from scotland on the phone, and he said my package is now going to cost me £81 pound ?!
I have a copy of the conversation where i was quoted £60.99 in my email, what should i do ?
update: I just spoke to them on bt chat again, and aparrently he didn't take into consideration the " Discount " so it shouldn't be £81
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The adviser on chat said there is a discount on my broadband. Will BT stick to this ?