Have not received my £50 cheque. Went live on the 7th March 2018

[NeilO]

@Mjturner1 thanks for posting, have you claimed it on the following site? https://www.broadbandbenefits.co.uk/cashback

[Mjturner1]

Thanks for the reply.
Yes I did claim via the link sent. After I went live.
Thanks

[NeilO]

@Mjturner1 Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll chase this up for you. You can find the link by clicking on my username.

Thanks

Neil

[Mjturner1]

Sorry can't seem to find the link

Thanks

[NeilO]

@Mjturner1 That was my fault sorry  If you check again it's there now.

[DanielS]

Hi @Mjturner1,

Thanks for taking the time to get in touch. I've contacted the team who issue the reward asking them what's happening. It'll take them a few working days to get back to me but as soon as I hear from them I will be in touch with you.

Thanks

DanielS

[Mjturner1]

Thank you

[DanielS]

Hi @Mjturner1,

This is still being looked into for you. Our team have come back and told me that this wasn't done as a £50 cashback cheque. They're telling me that the order was done through TopCashBack (TCB). They've sent it to TCB for further investigation. If it hasn't already been authorised they should do it for us 

Thanks

DanielS

[DanielS · Accepted solution]

I've just got my latest update @Mjturner1,

This was authorised by BT on the 30th of April. It has been waiting approval by TCB into your account. We've sent them a reminder to complete the transaction into your TCB account. You should have it in your TCB account before the end of the week.

Thanks

DanielS