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Aspiring Contributor
781 Views
Message 1 of 5

Having trouble with e.mail, anybody else having problems?

I have been trying to get in to my sub e.mails, get in to main e.mail address ok but it all starts to go wrong when I click on 'manage your e.mail addresses' it says ' you need to log in using your BTID ' my e.mail address is there but when I put my password in it takes me to a page that says the page isn't loading properly. This is in FF same problem in EDGE. Anybody else having problems. First time I tried to log in was about 5pm.

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4 REPLIES 4
Contributor
745 Views
Message 2 of 5

Re: Having trouble with e.mail, anybody else having problems?

I can get into sub email address OK but not into primary email!  Get message as below -

 

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

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Newbie
650 Views
Message 3 of 5

Re: Having trouble with e.mail, anybody else having problems?

i'm also having this problem. i can't access my e-mail addresses at all

saying that the page isn't working & page redirected too many times

has happened on chrome & internet explorer

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Aspiring Contributor
678 Views
Message 4 of 5

Re: Having trouble with e.mail, anybody else having problems?

Hi

Having problems getting into email today 1st Feb as two other people listed. Tried quiet a few times tonight but all I get is THIS PAGE CANNOT BE DISPLAYED  anyone else having this problem or is it BT are having trouble with their email service.

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Aspiring Contributor
645 Views
Message 5 of 5

Re: Having trouble with e.mail, anybody else having problems?

I had this problem earlier today but it seems to be fixed now. I would try it again now !

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