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Caddy
Newbie
1,070 Views
Message 1 of 3

Help! Can't install Netprotect due to Yahoo! Dashboard?

Hi, hope someone can help..

 

I can't install BT Netprotect as I keep getting an error message advising that I need to remove Yahoo! Dashboard. There is nothing in my add/remove programmes of this name - I have run Norton removal tool in case it's linked to that and a search of my pc brought up nothing with that name.


Any ideas how I can overcome this?

 

Thanks

 

C

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2 REPLIES 2
kevsumner
Beginner
985 Views
Message 2 of 3

Re: Help! Can't install Netprotect due to Yahoo! Dashboard?

Hi, did you have any luck resolving this as I have the same problem?

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geaves
Expert
952 Views
Message 3 of 3

Re: Help! Can't install Netprotect due to Yahoo! Dashboard?

 


@Caddy wrote:

Hi, hope someone can help..

 

I can't install BT Netprotect as I keep getting an error message advising that I need to remove Yahoo! Dashboard. There is nothing in my add/remove programmes of this name - I have run Norton removal tool in case it's linked to that and a search of my pc brought up nothing with that name.


Any ideas how I can overcome this?

 

Thanks

 

C


Shot in the dark, check control panel\administrative tools\services and check for a service running related to it or even Norton for that matter, disable them all, then check startup options using something like CCleaner and see if there is anything running at startup via a reg key again disable, reboot....hopefully this might fix the problem.

 

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