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Lilylu
Beginner

on ‎22-11-2013 11h49

799 Views
Message 1 of 3

Help! Home Hub 4 Not connecting to HP photosmart 5520

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Have just recieved the new homehub 4, have intenet access and wifi around the house on both ipads. 

 

The HP photosmart 5520 will print from the ipads, but i canont get it to print or connect wirelessly to my main PC.

 

I have restarted printer, home hub, pc 

I have reset settings on home hub, reentered the passowrd along with presing the WPS button on the top

I have treid doing diagnostics from control panel / printers and it says the printer is not connected. 

 

Can anyone help or has anyone had a similar issue as i reaaaly need to print 🙂 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎22-11-2013 11h51

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Message 2 of 3

Re: Help! Home Hub 4 Not connecting to HP photosmart 5520

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have you tried reinstalling the printer on the pc?



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Lilylu
Beginner

on ‎22-11-2013 14h01

780 Views
Message 3 of 3

Re: Help! Home Hub 4 Not connecting to HP photosmart 5520

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Superb! I downloaded the software, installed it, but it could not find the printer, it said network connection error, but i carried on to the end of the install / help. Tried to do a test print, it came up 'cant print / erorr....then printed!! How bizzare! Its working on both printer and ipad now. THANKYOU! 🙂

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