Help Needed

[CJT80]

@PaddyB  @NeilO 

Sorry to be a pain, just wondering if you have any idea were I am in your queue?

[NeilO]

I'm sorry about the delay @CJT80 you're very near the top.

[CJT80]

@NeilO 

Very glad to hear it.  My head is spinning from calling BT again this morning.

Latest update I am now awaiting a call back Monday to re-order the order that failed... 😭😭

[CJT80]

@NeilO @PaddyB - Sorry to be back again

Latest update: As of writing this message the promised call at 11:00 today has not materialised.

Still have no Broaband and no incoming calls.

Working from home on the 4G WiFi hub is not great either as it provides about 1/4 of the speed I can get on my line.

[CJT80 · Accepted solution]

I just wanted to let you all know that, thanks to a wonderful Openreach Engineer (who I will be telling Openreach about) my FTTC service finally works after almost 4 weeks!

He arrived at 9 am this morning, went off to do a lot of work behind the scenes and re-appeared around 1:15 pm.

By 2pm he'd left and the FTTC is now up and running.  I am advised the landline will follow shortly.

Sadly having had to wait SO long to get it fixed, this is likely to be the end of my journey with BT.