Thank you - Sorry I have only just seen this but we still have a poor speed so will collect the data requested then post in a couple of days. Just to check when you say linestats, is that the router info like I have already posted? Thank you
Also in desperation this weekend I did reset the router- should I wait a few more days before posting the stats? thanks
No - it was just our food shop and some stuff for the house!
No problem its just that BT business customers have a different configuration, and their own forum and moderators who can help.
We sometimes get BT business customers posting on this forum by mistake
Generally drops in speed are due to line problems, especially a noisy phone line.
Hello I have saved the stats for the last few days using the BT wholesale test, wired to my iMac. Is there a way I can attach the document i have pasted this into? (some are screenshots that won't copy into here). Thanks Alex
Here is how to post pictures.