Hi guys, I have just accidentally kicked my BT openreach NTE5 socket and the wires came off... I have tried to connect the blue line to pin 2 and white/blue one to pin 5, which is recommended by others. Although my laptop could connect to my router, it failed to assess the internet.
Can any one help me. I am waiting online! The picture shows how the wires came off and pins.
Where were the green wires connected also kicking the NTE would not cause all those wire to disconnect at the same time
Lets assume that this is the master socket and not an NTE that's been put on an extension.....
The orange and blue wires (in the background) appear to be routed where the main incoming wires normally connect to on the terminals marked A&B - DO NOT TOUCH THESE AS THEY ARE BT'S
Without connecting anything else to the removable cover and with it in place, then a filter plus the hub plugged in to the front, the Internet should work.
Then, if you went to the extension socket and note what wires are on what terminals, you can go back to the master socket and then connect the same colour wires to the same terminals - ignore any wires on terminal 3.