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Beginner
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Message 1 of 14

Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Hi,

 

I'd like to move to ADSL2+ and enable fast path on my line. Is this possible?

 

My line stats are:

 

DSL Modulation Mode:G.992.1 (G.DMT)
DSL Path Mode:INTERLEAVED
Downstream Rate:3968 Kbps
Upstream Rate:448 Kbps
Downstream Margin:6 db
Upstream Margin:17 db
Downstream Line Attenuation:60
Upstream Line Attenuation:63
Downstream Transmit Power:3
Upstream Transmit Power:12
LOS Errors:0

 

 

I see my exchange is ADSL2+ enabled:

 

adsl.png

 

Many thanks in advance.

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Distinguished Sage
Distinguished Sage
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Message 2 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Welcome to this user forum.

 

At your distance from the exchange, you would be very unlikely to see any improvement in the download speed, but you may see an improvement in the upload speed.

 

Changing to fastpath from interleaved, may result in more line errors and possibly slower throughput.

 

Regrading to ADSL2+ would also mean starting a new contract. Do you still want to request the change?

 

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Beginner
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Message 3 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Thanks for the reply.

 

I've just started this contract but happy to upgrade if that is necessary to improve upload. I assumed that I'd be on ADSL2+ and didn't see any other option when signing up.

 

I'm happy to sacrafice line speed and stability for improved latency.

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Distinguished Sage
Distinguished Sage
1,662 Views
Message 4 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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the mods will try and get you upgraded to adsl2  they will post here

 

adls2+ is only effected if your down speed is 11mb+  so adsl2 will give you same speed down and up



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Beginner
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Message 5 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Perfect, look forward to hearing from them 🙂

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Moderator
Moderator
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Message 6 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Hi @iamdjango,

 

If you send me in your details, I'll be able to upgrade to to ADSL2 if possible. You can send me in your details by clicking on the "Contact The Mods" link found in the "about me" section of my profile.

 

Thanks

 

PaddyB

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Beginner
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Message 7 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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I've filled in form: 

 

Many thanks.

 

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Moderator
Moderator
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Message 8 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Hi @iamdjango,

 

Thank you for confirming. One of the team will be in touch as soon as that reaches the top of the queue.

 

Thanks

 

PaddyB

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Moderator
Moderator
1,585 Views
Message 9 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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@iamdjango I tried calling there but couldn't reach you, I've made a request with BT Wholesale to get you over to ADSL2+ which will complete in the next 24 hours. Can you post back to let me know when you see that it's changed?

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Beginner
1,579 Views
Message 10 of 14

Re: Help moving from ADSL MAX to ADSL2+ and enabling fast path

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Hi Neil,

 

Sorry I missed your call, my other half was vacuuming 😕

Sure I'll post back.

 

Many Thanks.

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