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rpdjc
Contributor
574 Views
Message 1 of 10

Help on Infinity availability date?

Hi all,

I am just wondering If anyone can help me when Infinity will be available in my area?

Stansted Exchange, Cabinet 6

It says between Oct 13- Mar 14, I think I've seen the new box installed down the street months ago and just curious as to what's taking so long?

Thanks

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9 REPLIES 9
rpdjc
Contributor
556 Views
Message 2 of 10

Re: Help on Infinity availability date?

Bump
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imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 10

Re: Help on Infinity availability date?

it can take months after new cabinet is installed.  my cabinet was installed last April and still not live but getting close now



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pippincp
Sage
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Message 4 of 10

Re: Help on Infinity availability date?

If you want to see the extra work involved just click the link in my sig and scroll down. It's not all that simple.

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gg30340
Distinguished Sage
Distinguished Sage
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Message 5 of 10

Re: Help on Infinity availability date?

You can try emailing Openreach at nga.enquiries@openreach.co.uk and give them details of exchange and cabinet etc and they may be able to give you an update.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 6 of 10

Re: Help on Infinity availability date?

I think the long time is the scheduling of work.  if only the installation and the addition of power was done at the same time rather than 2 separate occasions. the digging of more access holes including digging up the newly filled in holes for the cabinet installation could be avoided if power added at cabinet installation



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pippincp
Sage
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Message 7 of 10

Re: Help on Infinity availability date?


@imjolly wrote:

I think the long time is the scheduling of work.  if only the installation and the addition of power was done at the same time rather than 2 separate occasions. the digging of more access holes including digging up the newly filled in holes for the cabinet installation could be avoided if power added at cabinet installation


But then the power co. has to be available and willing to do it at the same time as the cab install contractor.

 

Not an easy thing to arrange.

 

There are also cabs that have been left due to the power co's.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 8 of 10

Re: Help on Infinity availability date?


@pippincp wrote:

@imjolly wrote:

I think the long time is the scheduling of work.  if only the installation and the addition of power was done at the same time rather than 2 separate occasions. the digging of more access holes including digging up the newly filled in holes for the cabinet installation could be avoided if power added at cabinet installation


But then the power co. has to be available and willing to do it at the same time as the cab install contractor.

 

Not an easy thing to arrange.

 

There are also cabs that have been left due to the power co's.



That is the point I am making the scheduling of work could be better - better digging 1 hole rather than digging 2 especially when they are digging up the first hole



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Ghost337
Beginner
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Message 9 of 10

Re: Help on Infinity availability date?

I'm on the same stansted cabinet and keep chasing bt but they just read off the info that is on their website. It should be available by mar2014. Although 2 years ago it stated it would be available by Jan2012!!!!
Just out of interest where is the cabinet located??? I was told if more people register an interest from our area then it may be done sooner rather than later!
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pippincp
Sage
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Message 10 of 10

Re: Help on Infinity availability date?

The only people who can give you details are Openreach. You can email and ask. nga.enquries@openreach.co.uk

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