Sammilou82
Beginner
317 Views
Message 1 of 2

Help please

Been a BT customer since March. Up until 3 weeks ago BT sports worked fine but now the channels are all pixelated and you can't see a picture. had an engineer out twice along side 5 or 6 lengthy phone calls to India call centre. Nobody can find an issue and nobody seems to be bothered either. I can't upgrade to BT infinity as it isn't supplied in the area I live. Engineer says internet speed I'm getting is sufficient and we should be receiving the channels... Can anyone help as I'm at the end of my tether now and not getting anywhere with the technical department. Thanks in advance
0 Ratings
1 REPLY 1
DavidM
Moderator
Moderator
293 Views
Message 2 of 2

Re: Help please

Hi @Sammilou82,

 

Thanks for posting. I'm sorry you're having problems with the sports picture quality. I'll be happy to lend a hand with this. Can you please drop me over an email with the details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

0 Ratings