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Den
Beginner
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Message 1 of 6

Help, using desktop help but getting this message "The cache in your browser can not be cleared"

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 I am using the PC health check and getting this message - the cache in your browser can not be cleared.  What do I need to do to clear it?

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Help, using desktop help but getting this message "The cache in your browser can not be cle

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If you are using Internet Explorer click on the circled option.

 

iecache.jpg

 

Distinguished Sage
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Message 3 of 6

Re: Help, using desktop help but getting this message "The cache in your browser can not be cle

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you could try this link www.wikihow.com/Clear-Your-Browser's-Cache
you do not need desk top help as many posters here will tell you
Den
Beginner
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Message 4 of 6

Re: Help, using desktop help but getting this message "The cache in your browser can not be cle

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Thanks!
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Den
Beginner
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Message 5 of 6

Re: Help, using desktop help but getting this message "The cache in your browser can not be cle

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Thanks!
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DarrenB
Contributor
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Message 6 of 6

Re: Help, using desktop help but getting this message "The cache in your browser can not be cle

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@Den wrote:

 I am using the PC health check and getting this message - the cache in your browser can not be cleared.  What do I need to do to clear it?


Hi,

 

Just to clarify, the automated fix within desktop help is unable to clear your cache?

 

Can you tell me what version of IE and OS you are using.

 

Kind Regards

 

Darren

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