Network Controlled Calling (NCC)
We’ll work with you to agree a list of up to 10 UK numbers that can be called from the customer’s landline. Choose your numbers carefully, as you can only change them once very six months. Most people choose to limit calls to immediate family members, carers or the doctors.
We then restrict calls made from that line so you can only call those numbers, the emergency services (999 and 112), and our fault repair service (151).
Incoming calls carry on an normal.
NCC might not be the best option for you if you’re going to need to call more than 10 numbers, or if you’ll need to change them a lot.
Download NCC customer testimonial - PDF [71 KB]