Hi, I'm a new BT customer & have waited over the 10 day "settling in"time & am finding my broadband speed to be very slow. I've run the speed test & got the following result
1. Best Effort Test: -provides background information.
|0 Mbps||0.5 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 0.32 Mbps|
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Your DSL Connection Rate :0.8 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
As a comparison, I've looked back at the stats that I got with my old provider on the same test site & using the same equipment & found a download speed of 1134Kbps, with a stated acceptable range of 400 - 2000Kbps. DSL connection rate 1632Kbps (Download) & 448Kbps (Upload) and an IP line profile of 1250 Kbps.
I am connected directly into the master socket & am using a wired connection.
Thanks for any help you can give.
I'm not currently using the Home Hub but these are the figures from my D-Link router. Hope this is OK but if not, I'll unpack the Home Hub.
|Rate (Kbps):||800 kbps||448 kbps|
|SNR Margin (dB):||9.0||9.0|
|Output Power (dBm):||13.5||12.5|
|RS Correctable Errors:||0||40|
|RS Uncorrectable Errors:||14641||2418|
There is not enough information from the D-Link router to diagnose the problem.
Could you try the home hub please?
You should be connecting at about 1952Kbs.
Thanks for the quick replies. John, Yes, I've tried the test socket with no real difference. Keith, I'll connect using the home hub & then let it settle down & post the stats again tomorrow.
Just plugged the Home Hub into the test socket.
with your current attenuation and noise margin already at 4.4db I can'tsee you get much better than you have - about 1mb