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john46
Distinguished Sage
842 Views
Message 11 of 18

Re: High Noise Margin - Inconsistent Speed

ok post back when you are ready
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ben_the_wad
Beginner
822 Views
Message 12 of 18

Re: High Noise Margin - Inconsistent Speed

After three days of constant connection, using the test socket, the line status is as follows:

 

Line state:Connected
Connection time:3 days, 07:25:55
Downstream:7,703 Kbps
Upstream:1,183 Kbps

   ADSL settings

VPI/VCI:

0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Fast
Noise margin (Down/Up):13.7 dB / 6.2 dB
Line attenuation (Down/Up):36.5 dB / 21.3 dB
Output power (Down/Up):0.0 dBm / 12.4 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):2579 / 154
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):7630 / 96
Error Seconds (Local/Remote):0 / 138

 

And speedtester.bt.com results are:

 

btspeedtest2.png

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john46
Distinguished Sage
819 Views
Message 13 of 18

Re: High Noise Margin - Inconsistent Speed

Hi I suggest you contact the forum mods they should be able to get your noise margin reset for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a UK based BT specialist team who have a good record at getting problems solved

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ben_the_wad
Beginner
818 Views
Message 14 of 18

Re: High Noise Margin - Inconsistent Speed

Thanks for the speedy reply again!

 

I have contacted the mods, and will update the thread when the issue is resolved.

 

Thanks,

 

Ben

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john46
Distinguished Sage
815 Views
Message 15 of 18

Re: High Noise Margin - Inconsistent Speed

ok post back when the reset has been done with new hubstats and a speedtest
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ben_the_wad
Beginner
781 Views
Message 16 of 18

Re: High Noise Margin - Inconsistent Speed

Hi,

 

Sorry for the delay in posting back.

 

After almost a fortnight since the noise margin was reset, the connection has been greatly improved (~12Mbps, ~6dcb noise).

 

Thanks for the help,

 

Ben

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imjolly
Distinguished Sage
Distinguished Sage
779 Views
Message 17 of 18

Re: High Noise Margin - Inconsistent Speed

that's great thanks for posting - always good to hear a positive outcome



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john46
Distinguished Sage
776 Views
Message 18 of 18

Re: High Noise Margin - Inconsistent Speed

thanks for posting back glad all is now ok 🙂
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