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Aspiring Contributor
290 Views
Message 1 of 2

High Noise Margin

Connection Information
Line state:Connected
Connection time:6 days, 23:26:49
Downstream:4.094 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):28.7 dB / 8.0 dB
Line attenuation (Down/Up):14.7 dB / 9.0 dB
Output power (Down/Up):19.9 dBm / 12.4 dBm
FEC Events (Down/Up):432556 / 41
CRC Events (Down/Up):638 / 45
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):8739 / 41
Error Seconds (Local/Remote):80 / 30

FAQ

Results Image not loaded

Test1 comprises of Best Effort Test: -provides background information.

 Download  Speed
 3152 Kbps
  
0 Kbps7150 Kbps
Max Achievable Speed

 

 Download speedachieved during the test was - 3152 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :4192 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 3500 Kbps

As you can see my noise margin is high and I believe it could be why I'm getting only 3Mbit connection instead of 6-8Mbit. I have done quiet line tests over the past few days and it has tested negative for any background noise so I'm not sure what is wrong.

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1 REPLY 1
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Distinguished Sage
242 Views
Message 2 of 2

Re: High Noise Margin

Hi Welcome to the forums

 

As you say  your noise margin is high 

as you have had over 6 days of stable connection

 

I suggest you contact the forum mods and ask them to reset your noise margin this is a link to them   http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours

They are a UK based specialist team who have a good record at getting problems solved

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