cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3,125 Views
Message 31 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

Yes, unless an engineer has been called out and found no fault with the line.

0 Ratings
HBomb
Beginner
3,118 Views
Message 32 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

I haven't had an engineer out to look at things but in general my internet seems to be fine. It's just online games are unplayable with unstable ping and lag spikes.

 

Here is a traceroute to bbc.co.uk that I did just now which seems fine:

 

Tracing route to bbc.co.uk [212.58.246.79]
over a maximum of 30 hops:

1 3 ms 5 ms 3 ms BThomehub.home [192.168.1.254]
2 29 ms 29 ms 29 ms 217.47.105.122
3 29 ms 28 ms 28 ms 217.47.106.161
4 38 ms 38 ms 38 ms 213.1.69.166
5 39 ms 41 ms 40 ms 31.55.165.102
6 39 ms 39 ms 39 ms 31.55.165.75
7 39 ms 39 ms 40 ms 31.55.165.107
8 38 ms 37 ms 36 ms acc1-10GigE-4-2-2.mr.21cn-ipp.bt.net [109.159.250.116]
9 50 ms 51 ms 52 ms core2-te0-5-0-1.ealing.ukcore.bt.net [109.159.250.145]
10 44 ms 44 ms 45 ms peer2-xe3-3-1.telehouse.ukcore.bt.net [109.159.254.227]
11 49 ms 47 ms 48 ms 194.74.65.42
12 * * * Request timed out.
13 48 ms 50 ms 48 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
14 49 ms 49 ms 49 ms 132.185.255.165
15 47 ms 47 ms * 212.58.246.79
16 46 ms 47 ms 47 ms 212.58.246.79

Trace complete.

 

0 Ratings
HBomb
Beginner
3,111 Views
Message 33 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

The thing I don't understand is that for almost 2 years I have been playing with very few issues and I only recently I have had this prolonged issue. Does anyone have any ideas as to why?

 

0 Ratings
john46
Distinguished Sage
3,103 Views
Message 34 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution
was there any noise at all when you tried the quiet line test
0 Ratings
HBomb
Beginner
3,102 Views
Message 35 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

No

0 Ratings
john46
Distinguished Sage
3,098 Views
Message 36 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution
are you connected to the test socket still also the powerlines can cause multiple issues
0 Ratings
HBomb
Beginner
3,094 Views
Message 37 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

I have recently ordered a longer ethernet so I can run it directly to the hub. Could the powerline adapter really be causing these issues? It worked pretty well for almost 2 years.

 

0 Ratings
john46
Distinguished Sage
3,092 Views
Message 38 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution
they will certainly not help your latency issues also household wiring can deteriorate over time
Boudges
Aspiring Expert
3,073 Views
Message 39 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

was quiet line done with corded phone? I recently had an engineer out to fix a noise issue and I was unable to hear anything until the engineer did the test with his equipment

If you liked a post, please click on the 'Ratings star' on the left hand side of the post.
0 Ratings
HBomb
Beginner
3,082 Views
Message 40 of 41

Re: High Ping and Packet Loss in Online Games

Go to solution

Thanks for all the help guys. Things seem to be ok now that I have stopped using a powerline adapter. Hopefully things will hold up. Thanks again 🙂

0 Ratings