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marke
Newbie
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Message 1 of 2

Historic Itemised Bill Details

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I am trying to find out how to access itemised call details from previous bills. My current settings say I should be able to see them.

 

Like other people I am trying to get a list of calls made to a specific number over the last six months as part of a legal claim against a company.

 

Regards and thanks for any help you can give.

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Community Manager
Community Manager
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Message 2 of 2

Re: Historic Itemised Bill Details

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Hi marke,

Welcome to the forum.

If you download one of your previous bills and scroll down to the call usage section, it should say how your calls are itemised (the most common one I think is when calls are itemised if they came to over £0.50 or above).

If it isn’t fully itemised (i.e. where every single call is shown on the bill) I can get that changed and it’ll apply to all future bills. To get in touch by clicking on my username and using the web form under “about me”.

Thanks,

Stephanie
Community ModeratorStephanie
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