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mroshaw
Aspiring Contributor
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Message 11 of 16

Re: Home Hub 2.0 Wireless Connection Problems

"Okay Stirlin', oot the car!"

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Distinguished Sage
Distinguished Sage
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Message 12 of 16

Re: Home Hub 2.0 Wireless Connection Problems

Smiley Very HappySmiley Very HappySmiley Very Happy



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Paigntonian
Aspiring Expert
580 Views
Message 13 of 16

Re: Home Hub 2.0 Wireless Connection Problems

Hi mate, I had a call from bt last night, they say they have done some sort of software update to the hub (I noticed it was doing a update wednesday) and you know what, so far ZERO wireless drops!!

 

The guy told me there is hundreds and hundreds of customers reporting the same problem, but the update is rolled out IF the problem is escalated!

 

Anyway, so far problem seems to be resloved!

------Marc------
Distinguished Guru
573 Views
Message 14 of 16

Re: Home Hub 2.0 Wireless Connection Problems

@Marc

 

What is your hub's current firmware version?

Does yours also now show a date after "Last Updated"?

To find it, enter the hub manager, click A-Z, navigate to S, click Software release (Hub)

 

 

 

@BT, I'd of thought that this should be rollled out anyway to prevent further complaints.

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mroshaw
Aspiring Contributor
565 Views
Message 15 of 16

Re: Home Hub 2.0 Wireless Connection Problems

That's an interesting turn of evens, Marc!

 

My Home Hub version is 8.1.H.J (Type A)

 

What's yours, now that the update has gone through?

 

mroshaw

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Paigntonian
Aspiring Expert
539 Views
Message 16 of 16

Re: Home Hub 2.0 Wireless Connection Problems

I have firmware 8.1.h.j type a

BUT

2 dates:

Update 5/1/11, then next to it in brackets 11/1/11

 

I rang BT and apparantly the date in brackets refer to a wireless driver update.

 

This doesnt sound to true to me, but then since the 11th my hub has worked perfectly, so what ever it is for, its done the trick.

------Marc------
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