Home Hub 3; Apple devices

[Keith_Beddoe]

Can you connect your Macbook using an Ethernet cable, to prove that it is a wireless problem?

Also, do you have a spare wireless router, or similar device with wireless?

[lyesbkz]

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@Keith_Beddoe wrote:

Can you connect your Macbook using an Ethernet cable, to prove that it is a wireless problem?

Also, do you have a spare wireless router, or similar device with wireless?

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I have tried using a cable. In this case I had no problem and was able to connect - however the problem even with the wireless is intermittent. In the past (last week) I have used a cable and have had absolutely no connectivity with the router whatsoever!

I have a spare router however it is an ADSL router and not sure how (or whether) it will link up with Infinity. If it will then I would much rather be using it than the HH3 as it has many more features which I'd like to see!

I have contacted BT and explained the issue, and was a bit hurt to be told that there would be a chargeable fee should I wish to continue with the diagnosis, and to call a different number to do so. 

[Keith_Beddoe]

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@lyesbkz wrote:

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@Keith_Beddoe wrote:

Can you connect your Macbook using an Ethernet cable, to prove that it is a wireless problem?

Also, do you have a spare wireless router, or similar device with wireless?

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I have tried using a cable. In this case I had no problem and was able to connect - however the problem even with the wireless is intermittent. In the past (last week) I have used a cable and have had absolutely no connectivity with the router whatsoever!

I have a spare router however it is an ADSL router and not sure how (or whether) it will link up with Infinity. If it will then I would much rather be using it than the HH3 as it has many more features which I'd like to see!

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The fact that its an ADSL router still means that you can just use the wireless part only as a wireless access point.

If you tell me the make and model, I can tell you how to do it.  That should solve the wireless problem

[lyesbkz]

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@Keith_Beddoe wrote:

The fact that its an ADSL router still means that you can just use the wireless part only as a wireless access point.

If you tell me the make and model, I can tell you how to do it.  That should solve the wireless problem

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It is a Belkin F5D7632-4 (version 5000uk). I hope that this is useful. 

[Keith_Beddoe]

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@lyesbkz wrote:

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Keith_Beddoe wrote:

The fact that its an ADSL router still means that you can just use the wireless part only as a wireless access point.

If you tell me the make and model, I can tell you how to do it.  That should solve the wireless problem

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It is a Belkin F5D7632-4 (version 5000uk). I hope that this is useful. 

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Yes it should be, I will take a look at the online manual, and let you know here.

[Keith_Beddoe]

If I am reading the manual right, that is a dual ADSL/CABLE router, as it has an option to change the ISP connection from PPPoA to PPPoE.

If that is the case, then it can replace the home hub 3 totally.

I am reading the manual here http://cache-www.belkin.com/support/dl/p74725uk_f5d7632uk4_manrev.pdf

[lyesbkz]

The side of the box indicates support for both the PPPoA and PPPoE protocol. I'm not sure where this fits in with Infinity as I have limited knowledge here. The box mentions itbeing an ADSL modem only and has no reference to Cable, and the rear of the router has 4 Ethernet ports and an ADSL port only.

[Keith_Beddoe]

Set ISP type to PPPoE

User name broadbanduser@btbroadband.com

Password BT

Leave everything else as it is for the moment.

[Keith_Beddoe]

My Adobe reader does not display the pictures, but it possible that the ADSL socket will fit a RJ11 or an Ethernet cable.

If you have the proper manual it should tell you which to use for the WAN port.

[lyesbkz]

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@Keith_Beddoe wrote:

Set ISP type to PPPoE

User name broadbanduser@btbroadband.com

Password BT

Leave everything else as it is for the moment.

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Which cables should I be plugging into where?