Just before christmas time the gigabit ethernet port on my home hub 3 stopped working.
I tried other cables and there is no connection whatsoever between the gigabit port and other devices, but the other three ethernet ports work fine?
I had it so a cable went from the gigabit port to a gigabit switch which then distributes around the house.
Obviously i'm now using the standard 10/100 ports on the home hub 3 which is fine as the only wireless devices (which would go through the gigabit to the home server) is a laptop.
I was just wondering what would cause this single port to stop working, and if there is a possible fix or if i need to get a replacement hub?
Go to Solution.
Try a factory reset of the home hub 3, and if it still does not work, all you can do is ring the helpdesk, and ask for a replacement.
Thanks, have tried factory reset and it still don't seem to be getting a connection on that port so i'll ring up at some point.
Thanks for the reply.