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ady199
Aspiring Expert
458 Views
Message 1 of 3

Home Hub 3 Problems

For some strange reason every morning I have to reboot my Home Hub 3 to get me a good connection speed.

 

Speed test (using speedtest.net) at 9.30am this morning - 19.26Mbps

 

Speed test (using speedtes.net) at 9.45am this morning (and after rebooting the Home Hub) - 36.05Mbps

 

This is the same every morning

 

Why should this be the case and how can I resolve th issue?

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2 REPLIES 2
455 Views
Message 2 of 3

Re: Home Hub 3 Problems

Hello ady199,

 

You don't by any chance use BT Vision do you? There was a small snag with BT Vision and the QoS used in the HH3. It's supposed to be fixed now though:

 

http://community.bt.com/t5/BT-Vision/BT-Vision-and-Infinity-Performance/td-p/27591

http://community.bt.com/t5/BT-Infinity/BT-Infinity-amp-Vision-Headache-Mods-please-look/td-p/168471

 

Hope this helps,

 

 

 

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ady199
Aspiring Expert
452 Views
Message 3 of 3

Re: Home Hub 3 Problems

Hi,

Thanks for your reply - nope don't have BT Vision.

It's just getting to be a pain

 

Speed test taken just after the router reboot (shown below)

 

It must be a problem with the router as connection seems fine

 

 

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