This is my first post 🙂
My BT Home Hub 3 says I recieve 3.2Mbps, but for some reason my gaming PC gets 0.9 to 1.1 Mbps, it is connected by Ethernet and has a short cable, the PC also supports 100 Mbps, is this a Home Hub 3 setting? or is the hub wrong?
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welcome to the forum
in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
I just connected the line to the 'Test Socket' (the socket thats there when I open the cover), I now have 4.2 Mbps, witch is faster than before, but I just relised the phone doesn't work when it's plugged into there, so I have had to change it back. I also have a phone plugged into a different socket, my computer now says I get about 2 Mbps, this is still not what the router (Home Hub 3) is recieveing. I rang 17070, I heard nothing apart from the slight sound because I only have a wireless phone. (Below info was copied after I plugged the line back into the normal socket, not the test socket)
Max Achievable Speed
"phone doesn't work when it's plugged into there"
Try what I suggested in this post that I made to another user, to keep your phones working.
Connect two filters together as shown in the diagram below.
Plug the first filter into the test socket and connect the home hub to the adsl connection on that microfilter.
Take the "loose" part of the front plate, which will have a telephone type plug at the end, and plug it into the "phone" side of the second microfilter.
It should just push in, but it won`t lock in.
Right you now should have you home hub connected, and your extension phones etc should work.
This second phone socket it the one you plug the loose part of the front plate, which has a plug on the back.
I now get nearly 4 Mbps, and the phones work too. Thanks,
But this still doesn't sovlve the issue of my PC getting sutch a low internet speed when the Home Hub 3 is receiving more,
is the hub reserving it for other devices? is there a way to direct it to this main computer?
Acording to BT Speed Tester Lite (Beta), I get 0.42 Mbps, this seems about right, I can just about load a 240p Youtube Video...
I knew my connection speed would still be faster, but my PC is getting very little connection,
even the Laptop running on Wireless apears to be getting more... It's not a PC issue, it was working fine about 4-5 days ago, after buying a nice new peice of equipment for me and my friends to use (Game server) witch uses 3 Ethernet ports our internet has being going lots slower, and it seems to have the right connection speed again, just my PC doesn't get the right connection, I'm not sure if the game server may have changed somthing to the Hub to give itself more of the connection, or somthing like that.
I've had it turned off for the past 3 days, we also had an issue in the past with BT's Bandwidth, our internet had gone un usable due to downloading a 24GB file, after about a week of un usable internet we had to ring them up, they replied with "We have increased your internet bandwidth", witch means nothing to me, do we need to do the same again maybe?
(Speed test (Beta) result below)