Anyone able to shed any light / point in the right direction on this?
I have had a HH5 (A) for about 18 months, working fine for me at home. I was away for a few days recently, and returned to find that something had gone wrong with it... it had reset itself to the original SSID (I always like to modify this). When I tried to change it back, the router seemed to work OK for a couple of minutes, but then:
- My SSID disappeared
- Light on router started flashing orange
- Light then started flashing orange
I tried a factory reset, all worked OK (with the out-of-the-box config). Tried to change the SSID again, and the same thing as above happened. Tried a couple more factory resets, and now I have just left it working with its original config.
I spoke with BT Customer service, who have decided there's something up with my line- kind of interesting, and there may be more drops on it than there should be, but it doesn't sound to me like it should be the cause of the issue I originally faced!
Any idea what's going on here, or suggestions for fixing the snag?
FWIW: BT Home Hub 5 (Type A) | Software version 126.96.36.199.188.8.131.52.11 | Last updated 03/09/15