I've just managed to set up my new Hub 5 from the mildly temperamental, channel changing/speed dropping Hub 3 (Infinity) all works fine so far, a miracle, I don't like unplugging hubs and waiting for the lights to reappear. But this time all was good. My only very small point is that the old Hub came with some nice extra stickers of your settings which I could stick on to my laptop etc, whereas the new Hub has only one plastic card. Can BT consider giving out more stickers as they are useful. I've made my own now.