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dm77
Beginner
1,229 Views
Message 1 of 6

Home Hub firmware update has caused wireless problems

A few days ago I noticed my internet connection was incredibly slow.  I plugged in a LAN cable and checked the home hub manager.  It seems my homehub had a firmware update on 18/1/11 and the version number is now 8.1.H.J (Type A), though I thought that was what I had already.  The ADSL is fine, when connected via the LAN everything is normal.  I've connected to a neighbour's unsecure netwrok and that worked fine (not something I normally do, just to test).  I've used Inssider and confirmed that channel 3 is free.  Channels 1, 6 and 12 are all very busy which is why I use 3.  The only possible thing it coiould be is the firmware update, but 8.1.H.J (Type A)is the latest version.  In the advanced wireless page it states, irrespective of 'Wireless interface type' selected, that the 'Actual data transfer speed' is 1Mbps.  I've tried restarts and resets on the home hub but they only solve the problem temporarily, it always returns to 1Mbps.  The laptop is 1m from the home hub so it's not a range/obstruction problem.

 

In summary:

 

  • ADSL via LAN works fine
  • Laptop connects to other networks fine
  • Wireless channel is clear
  • The home hub manager states wireless is transmitting at 1mbps.

Does anybody have any suggestions?

 

 

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Distinguished Sage
Distinguished Sage
1,219 Views
Message 2 of 6

Re: Home Hub firmware update has caused wireless problems

there was someone else on the forum who also noted that their hub 'a' received a firmware update about the same time but BT have never confirmed it



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Paigntonian
Aspiring Expert
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Message 3 of 6

Re: Home Hub firmware update has caused wireless problems

That was me Mr Jolly! 😉

------Marc------
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notoriousdbp
Recognised Expert
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Message 4 of 6

Re: Home Hub firmware update has caused wireless problems

Are you using 802.11b or 802.11 b/g - does that hub have 802.11n (please excuse my ignorance on that one)?

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dm77
Beginner
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Message 5 of 6

Re: Home Hub firmware update has caused wireless problems

I've tried b/g and b/g/n, doesn't make a difference.
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dm77
Beginner
1,139 Views
Message 6 of 6

Re: Home Hub firmware update has caused wireless problems

Is it possible to force the home hub to look for firmware updates? I read a post where somebody had two 'last update' dates and they found out one was for a wireless update, maybe I need that update.

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