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WiredUK
Beginner
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Message 1 of 3

Home Hub problems?

The last few days I've been experiencing some oddness with my home hub. Several times a day I lose all connectivity over the wifi. All my devices stay connected (2 laptops, 2 Android phones, iPad, printer and a desktop PC) but none of them are able to access anything - not even the router. The wifi is still connected but no traffic will flow. Power cyclying the hub fixes it. When it's broken, I cannot even ping the hub (ping 192.168.1.254)

 

Any ideas?

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2 REPLIES 2
legitimise_sailing
Distinguished Expert
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Message 2 of 3

Re: Home Hub problems?

Is that the HH5?
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gg30340
Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Home Hub problems?

First thing to do is try a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort out configuration problems.

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