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graeme57
Contributor

on ‎12-01-2021 9h53

1,042 Views
Message 1 of 2

Home IT Support after removal of Tech Experts

Hi, I used to pay for the BT Tech Experts support which I always found very good. I've just discovered this has been discontinued. Can anyone tell me how I can now get fast expert support on the phone from BT in future please? Yesterday when I tried the Tech Experts number it re-directed me to 0800800150 but this just seems to  put you on hold for ages and then the person that answered wasn't knowledgeable. How do I talk to an expert now when things go wrong, eg broadband down; e-mail not working , or another tech issue? Thanks in advance

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CJT80
Recognised Expert

on ‎12-01-2021 12h37

1,021 Views
Message 2 of 2

Re: Home IT Support after removal of Tech Experts

@graeme57 

Depending on the issue with a BT product you can either call 150 and speak to someone by phone, use the online help function or come here to forums and ask for help.

 

Kind Regards
CJT80
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