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Aspiring Contributor
Message 11 of 11

Re: Home Improvement service charge £130

Go to solution

This will be my last post on this. I have been contacted by BT customer services and we discussed at length what had happened. Basically agreed that the whole process could have been better managed/communicated.


BT have offered a partial refund for failures in 'Customer Service' rather than incorrect charging. I will therefore leave it at that.





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