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72stroopwafels
Beginner
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Message 1 of 2

Home move problems

Hi,

 

I've recently moved house and am having trouble moving my BT services over to my new address. I've been trying to do this online but am being told this has to be done by phone. Unfortunately, I won't have access to a landline for another couple of weeks. Is there any way things could be arranged online before then? Not a massive problem as waiting a couple of weeks isn't the end of the world, but I'd rather get it sorted sooner rather than later.

 

Thanks in advance!

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Home move problems

This link should help, but give plenty of notice, as Openreach are very busy.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=30848

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