HomeHub 3 - Broadband light flashing red, connects, drops flashes red - for last 2 days

[KevinT]

**bleep** annoyed - partner said engineer came round, just did aline test , said all clear and left -

the router is still  rebboting intermittently and we have no line.

i am very CROSS !

[imjolly]

try contacting the mods and see if they can do anything to help 

contact mods

can take up to 3 working days for mods to contact you

or you can try CS India and complain and get another engineer out

[KevinT]

I dont think ill contact anyone in India... useless they are.

Will contact mods.. I cannot work  or use the phones..

I better not be getting charged for this "pointless" engineer visit.

[imjolly]

when you contact the mods I would make the point about not getting charged for the brief engineer visit

[KevinT]

.

[imjolly]

please delete your ref number for your security as this is a public forum.  the mods will delete if you don't

[KevinT]

the flipping thing thing is still rebooting all the time... i am hoping this has posted. i am getting extremely effed off here. a moment ago the speed was 3.12 Mbps

ADSL Line Status

Connection Information Line state: Connected Connection time: 0 days, 00:00:23 Downstream: 4.156 Mbps Upstream: 448 Kbps

ADSL Settings VPI/VCI: 0/38 Type: PPPoA Modulation: G.992.1 Annex A Latency type: Interleaved Noise margin (Down/Up): 12.4 dB / 11.0 dB Line attenuation (Down/Up): 23.9 dB / 31.5 dB Output power (Down/Up): 19.7 dBm / 12.3 dBm FEC Events (Down/Up): 1 / 0 CRC Events (Down/Up): 0 / 0 Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 HEC Events (Down/Up): 0 / 0 Error Seconds (Local/Remote): 893 / 602

[john46]

All you can do now is wait for the mods to contact you

[KevinT]

router has been dropping/connecting for more than 24 hours now.

I would have thought BT would treat this a very serious issue -  its ridiculous that they havent,

[imjolly]

the mods will contact you when your email reaches the top of the inbox - everyone I'm sure feels their problem is serious and needs urgent attention