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Newbie
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HomeHub 4: Loss of connection with Wireless Printers and Smart TV when Idle

Hi Everyone,

 

I've been having difficult with my HomeHub 4 (on infinity), where anytime I want to print to a wireless printer from around the house or watch catch up services on my Smart TV, I have to reset the router to reestablish connections.  I know its the router through trial error, by turning off the computers/ printers/ tv and reseting the connections with the hub.  The reestablishing of connections only works when the hub is restarted.

 

I've had a look in the 'BT Home Hub Manager' but I can't really see anything that can help me, other than factory reset and restart. 

 

In my household I am currently running 1 PC which is hardwired to the hub, 4 wireless computers (inc 1 tablet), 2 wireless printers (both quite new models), 1 TV and a clutch of Smartphones.

 

All the computers and phones do not have any problem logging on, on a daily basis.

 

Anyone else had difficluties like these?

 

Most grateful for any help offered.

 

Will

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Distinguished Sage
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Re: HomeHub 4: Loss of connection with Wireless Printers and Smart TV when Idle

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