cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Contributor
306 Views
Message 1 of 4

Homehub 5

Hello,

 

I was sent a new hub yesterday, I did have the hub 3. Since connecting the hub 5 it keeps losing the connectiong, needing me to reboot the home hub. THis happens every 5 to 10 minutes. I googled the hub and discovered that the hub 5 should be connected straight into the telephone socket with the DSL connection, not the WAN into the openreach white box thingy. I tried this and so far , for about an hour seems OK, actually getting fater speeds now. Is this OK to connect it like this?

0 Ratings
3 REPLIES 3
Distinguished Sage
Distinguished Sage
301 Views
Message 2 of 4

Re: Homehub 5

The HH5 has a built in ADSL/VDSL modem built in, so yes, the normal method of connection is directly to the phone socket. However, many people prefer to connect via the Openreach modem for a more stable connection!!! You appear to have the opposite experience.

0 Ratings
Contributor
299 Views
Message 3 of 4

Re: Homehub 5

Thanks, Will test for a day or so and see what happens.... 🙂

0 Ratings
Distinguished Sage
Distinguished Sage
297 Views
Message 4 of 4

Re: Homehub 5

index.jpg

0 Ratings