Showing results for 
Show  only  | Search instead for 
Did you mean: 
Aspiring Contributor
Message 1 of 3

Homehub slow wifi

Go to solution

Hi all,


I just got Infinity today, and when I tested I was getting 6 meg down/8 meg up. Disappointing since it was predicted 29 meg down. Anyway, after a few hours decided to use a cat5 cable to test, and I get 36 meg on that, so my question is whats happening with the wireless signal? i've tested the wireless on two machines, so I don't think it's a pc issue.

0 Ratings
Recognised Expert
Message 2 of 3

Re: Homehub slow wifi

Go to solution

Hi and welcome,


I wonder if your using wireless "g"? To get the full benefit from the Infinity speeds you need wireless "n".


It's easy to upgrade you just pop a wireless "n" adapter into a spare USB port.

A couple of examples that I use.... First and Second . I use two types First and Second.


I put some more info in THIS THREAD on identifying your wireless type.


And some more info HERE about making sure your HH3 is transmitting on a clear or least congested channel.


Wireless "g" 54Mbps and wireless "n" > 65/72/144Mbps speeds.-


wireless g-2.jpgWireless n - 2.jpg


The BT Home Hub 2.0 and BT Home Hub 3 use "802.11n" or "11n" wireless technology. This wireless 'N' technology delivers a stronger signal, meaning it's more reliable and you can get online further away from your Hub. Older routers use "802.11g"

Please Click On any Text in Blue as that automatically links to information.


Aspiring Contributor
Message 3 of 3

Re: Homehub slow wifi

Go to solution

Thanks for your help with this, and sorry for not getting back sooner.


I think the primary issue was the channel that was being selected. I changed it to 11 manually, and that helped the wireless no end. I can now connect on this laptop at 30 Mb or so (from 37 Mb line speed). My desktop PC was being choked by a non wireless n dongle, and I was getting 7 Mb there. I didn't think not being wireless n would have made such a difference. Luckily I have a powerline network running, so used that for my PC.


Thanks again,



0 Ratings