Why is moving house such a hard thing for BT to do!
Booked a house move, had to move it back a week, then everything went wrong, was disconnected early.
After many hours on the phone with BT still no joy.
was told i would get a call back many times - still no call back, if they were trying to get me on the landline number well that was going to work.
Now i have the keys to my new place only to find the Master Socket is damaged and needs moving (builders i assume)
Anyone have any sujjestions as i have hit a brickwall, if virgin was in my area guess who would be moving!
Solved! Go to Solution.
The builders would have done the internal wiring. Have you had a call from BT to say the line has been activated? If you have, and its not working, then tell them.
There is no need to mention about the damage at this point, as the Openreach Field Technician who visits will see what the builders have done.
Welcome to the forum and thanks for your posts!
Sorry for all the problems you've had moving your services to your new address. I understand your Wife's condition and I'll be more than happy to help give you a hand to sort this out.
Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.
Thanks for posting and welcome to the forum!
Sorry for all the problems you've been having over the last five weeks. we'll be happy to give you a hand also to sort everything out.
Click on my username and under the "about me" section you'll see the link to send us your details.
I’m sorry it took a little while to get the renumber done but I’ve checked and it’s all in place. Please post back if you have any other problems and we’ll be happy to help.