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GeneralDisquiet
Aspiring Expert
3,146 Views
Message 1 of 11

How Do We Get a Message to the Mods on the New Forum

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Just a quick question, the answer to which probably needs adding to the sticky on "Flagging Posts" or perhaps one in its own right.

 

How do we get messages to the Forum Mods to point out a post that might need their special help or intervention - for a variety of reasons.

 

Perhaps we need a second type of flag?

 

I'll flag this one to see if it attracts a Forum Mod

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

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GeneralDisquiet
Aspiring Expert
3,148 Views
Message 2 of 11

Re: How Do We Get a Message to the Mods on the New Forum

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Interesting, the box for flagging the moderators refers only to Abuse - not to the fact it can also be used to report a post is in the wrong bit of the forum.

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

Distinguished Guru
3,135 Views
Message 3 of 11

Re: How Do We Get a Message to the Mods on the New Forum

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GD

 

I had to e-mail the mods at the normal address forum.moderation etc

 

It does work and they have replied

 

For now I hope this helps Man Happy

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GeneralDisquiet
Aspiring Expert
3,132 Views
Message 4 of 11

Re: How Do We Get a Message to the Mods on the New Forum

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Thanks DS

 

They sort of got in touch!

"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

Community Manager
Community Manager
3,117 Views
Message 5 of 11

Re: How Do We Get a Message to the Mods on the New Forum

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Hi General,

 

Thanks for flagging this.  Great question.  In the mean time please drop us an email if you come across any threads that you feel needs our intervention.  You can reach us at the same address, forum dot moderation dot team at BT dot com.  If this process changes I will update this thread.

 

Cheers

Sean

Community ManagerSeanD
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kathymw
Newbie
2,147 Views
Message 6 of 11

Sorry I cant find the board to post my message - where is the board? for me to click on new message

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Distinguished Guru
2,143 Views
Message 7 of 11

Re: Sorry I cant find the board to post my message - where is the board? for me to click on new mess

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Hi kathymw and welcome

 

From the forum home page - http://community.bt.com/ - look for the section you'll feel is the best place to post.

 

Either of the pink or blue headings (in bold format) can be clicked on, which will open a new page.

 

Then look for new message and type awaySmiley Wink

 

edit.

Look for this - new message.PNG

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wedd1ng528
Aspiring Expert
2,057 Views
Message 8 of 11

Re: Sorry I cant find the board to post my message - where is the board? for me to click on new mess

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I flagged (no pun intended) this problem way back in January of this year as I had the same trouble finding an easier way of doing it. I think I'll put a suggestion in the "New Ideas" thread - although it obviously isn't new!

 

wedding

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mikewade
Beginner
1,862 Views
Message 9 of 11

How do I post a message?

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Hi there,

I am a new user, and can't see how to post a question! I'm sure it's easy if you know how....

If anyone out there can help I would be very happy. Thanks, Mike (very unhappy).

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Distinguished Guru
1,860 Views
Message 10 of 11

Re: How do I post a message?

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@mikewade wrote:

Hi there,

I am a new user, and can't see how to post a question! I'm sure it's easy if you know how....

If anyone out there can help I would be very happy. Thanks, Mike (very unhappy).


Hi Mike. Welcome to the forums.

 

You've posted a question as above Smiley Happy

 

If you go back to the forums main menu, by click the Forums icon towards the top, then look down the list of forum names, and click on one that's nearest to your problem.

 

Then post a message in a simlar manner to your post in this particular section (clicking on the New Message icon).

 

You can also read the message by KerryG called "How to post a message"

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