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If the desktop software crashes how can you restart it? The 'exe' file in the BT Cloud folder just opens the BT Cloud desktop folder?
In Windows 7, for example, there's a small icon in bottom right corner of your screen. Looks likie a cloud with (normally) a green tick on it. Right click that then click on 'Show Dashboard'.
Thats the icon I mean, the bottom right desktop icon, when that disappears how do you relaunch that.