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winner6060
Contributor

on ‎22-12-2017 20h51

1,180 Views
Message 1 of 4

How Long Does It Take to Disable BT Fon?

Hi

 

I opted out of the BT Hotspot scheme about 2 weeks ago, in the hope that it would de-activate 'BT FON' services on my router. I see that BT FON is still active.

 

How long does it normally take to de-activate BT-FON?

 

Thanks.

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎22-12-2017 21h19

1,168 Views
Message 2 of 4

Re: How Long Does It Take to Disable BT Fon?

I would have thought 2 weeks should have been enough. Did you try restarting he hub?



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winner6060
Contributor

on ‎22-12-2017 23h44

1,152 Views
Message 3 of 4

Re: How Long Does It Take to Disable BT Fon?

Hi ImJolly

 

Just restarted the router, and BT-Fon and Wifi-X is still being transmitted from my router. I can tell it's from my router as all the SSID digits match (except the last one.)

 

Thanks.

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PaddyB
Moderator
Moderator

on ‎26-12-2017 13h01

1,081 Views
Message 4 of 4

Re: How Long Does It Take to Disable BT Fon?

Hi @winner6060,

 

I'm sorry you're having problems disabling BT WiFi (Fon). I'll be able to check to make sure is been correctly opted out on the network side of things. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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