cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
237 Views
Message 1 of 3

How can I close a premium email account?

I have had for a few years a btinternet.com email address, this was converted to an 'account' about 12 months ago, with '12 months free' access, as I am gradually de-assimilating myself from the Borg BT, I want & need to close this email account. As expected, BT India are of no help at all, insisting that I give them billing details as there will soon be a charge on the account.... They seem to be deaf to the word 'close' in relation to and proceding the word 'account'. The only links I can find are voice and all calls lead to India....

Any ideas?

0 Ratings
2 REPLIES 2
Highlighted
Distinguished Sage
Distinguished Sage
235 Views
Message 2 of 3

Re: How can I close a premium email account?

0 Ratings
Highlighted
Contributor
217 Views
Message 3 of 3

Re: How can I close a premium email account?

Well after queueing for 15 mins, then a stilted 'chat' for another 20 - 25 minutes, they claim to have cancelled the premium email, I'll apparently get a confirmation email....

0 Ratings