If you call the broadband number only the broadband phone rings - which is what I want.
But when you call my landline number both the landline phone and the broadband phones ring. I want just the landline phone to ring when you call the landline number.
In the settings section of the Hub Manager, for phone sockets it only has two options to choose from:
- BT Broadband Talk only
- BT Broadband Talk and landline
I need one that says "landline only" but there isn't one!
What do I need to do so only the landline rings when the landline number is dialled?
Solved! Go to Solution.
Many thanks - that's worked. Had tried it before but you need to reset the hub for it to work.
I have been unable to locate the solution to this problem! How do I find it?
Hi alantragen and welcome
You need to change thsi via the hub manager
Enter http://bthomehub.home/ into your browesr.
Click settings (you will need to either change the default admin password (if it's the first time you've accessed it) or input the one you've already chosen)).
Nativgate to Telephones.
The menu is as displayed in the first post.
Hi macneil and welcome
Try this method
Enter http://bthomehub.home/ into your browser
Click A-Z (top right of Hub Manager window)
Click Activating BT Broadband Talk
You'll now need to enter your password
Then select which phone rings for which type of call
Does this help?
It didn't work
As I stated earlier, the hub firmware only seems to have 2 options
I've grabbed a screen image of the options available but can't attach that sorry
Must be a firmware difference on my hub and yours (I guess)
Look at the top of this message thread at the post by martin123, underneath there is a line which says "Go to solution"
Its the "broadband talk only" option.
Many thanks for the quick reply and for your enduring patience
I followed your instructions and they take me back to the original screen with only two options per line
a) broadband and landline ring or
b) broadand rings
There is no option c) landline only
This third option DOES exist on my old white hub but not the most recent hub
Thank you for your help
I believe the only recourse now is to return the hub and cancel the service.
I might have better luck with Virgin