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basod
Beginner
577 Views
Message 1 of 3

How can I track an existing fault if BT website says I have an invalid telephone number?

My phone number has ten digits and after inputting these in, I get "Please enter a valid telephone number".

 

This is beyond a joke..

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2 REPLIES 2
syops
Recognised Expert
535 Views
Message 2 of 3

Re: How can I track an existing fault if BT website says I have an invalid telephone number?

only ten? I was under the impression all land lines were 11 these days. might be wrong..
****

Check your exchange or major service outages

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westendboy
Contributor
525 Views
Message 3 of 3

Re: How can I track an existing fault if BT website says I have an invalid telephone number?

Hi basod.

 

What happens if you dial 17070 from your landline?

 

You should get your tel number read back to you followed by a series of options for line checking.

 

Worth a check just to see what they think your number is.

 

Regards westy.

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