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Redlanders
Beginner
288 Views
Message 1 of 3

How can I upgrade my BT package without a direct debit.

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I want to upgrade my broadband package to Unlimited Infinity.

Basically BT Is preventing me from upgrading my package, by Insisting that I use direct debit.

 

I'm not using direct debit, and I will never use direct debit.

I've been paying my BT Broadband bill online or with a paper bill, for years without a direct debit, without any problems.

 

Why Is It that you have to sign up for a direct debit to upgrade your package, you don't even have the option for a paper bill.

 

How can I upgrade my BT package without a direct debit.

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
282 Views
Message 2 of 3

Re: How can I upgrade my BT package without a direct debit.

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Phone the BT Options Team 0800.800.030 They should be able to help.

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Redlanders
Beginner
278 Views
Message 3 of 3

Re: How can I upgrade my BT package without a direct debit.

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Thanks for the suggestion, I'll upgrade sometime tomorrow morning.

The phone lines are open from 8AM to 9PM.

 

Thanks for the quick reply.

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