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middyred68
Newbie
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Message 1 of 4

How do I connect to BT Broadband

Hi,
I've just moved my phone and broadband from Virgin to BT. I kept my trusty Belkin router so have no BT hub. How do I actually connect to BT Broadband ? Router is working fine, but nothing to connect to in my laptop's settings, it just shows "no Internet access". I have phoned India but it didn't really help. I wonder if anyone can point me in the right direction? Thanks,
Mark.
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: How do I connect to BT Broadband

Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: How do I connect to BT Broadband

surprised you didn't get a hub free when you joined BT

 

when was your activation date?  infinity or adsl?



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Distinguished Guru
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Message 4 of 4

Re: How do I connect to BT Broadband


@middyred68 wrote:
Hi,
I've just moved my phone and broadband from Virgin to BT. I kept my trusty Belkin router so have no BT hub. How do I actually connect to BT Broadband ? Router is working fine, but nothing to connect to in my laptop's settings, it just shows "no Internet access". I have phoned India but it didn't really help. I wonder if anyone can point me in the right direction? Thanks,
Mark.

As mentioned you will need to set your router up to connect and authenticate with BT

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