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bigpaulguk88
Beginner
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Message 1 of 2

How do I get my bill amended after cancelling Sky sports? How do I talk to a real person.?

As a recent/new BT BB/Vision customer II've just had my first bill and found that I've been charged in advance for Sky Sports even though I cancelled it nearly two months ago. I've just spend 10 minutes on the IVR merry go round. Any suggestions of how I talk to a real person?

 

Many thanks

 

Paul

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stuartrogerson
Distinguished Guru
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Message 2 of 2

Re: How do I get my bill amended after cancelling Sky sports? How do I talk to a real person.?

Best bet is to try Live Chat with billing here : http://community.bt.com/t5/Bills-Packages/bd-p/Billqueries

If that doesn't help you can contact the Mods - see link below



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